Five messages at the right moments, a cleaning schedule that triggers at every check-out, and a review request that goes out on its own. Plus the golden rule: knowing when a human must take over.
The real problem
Short-term rental is all about turnover. Every week brings arrivals, departures, cleanings to fit in, messages to send, guests writing at 11 pm from another time zone. With one or two villas, you can manage by hand. With ten, every slip becomes a three-star review, a missed cleaning, a double booking.
The good news: most of these tasks are repetitive and predictable. They happen at the same moments, with the same content. It is the ideal playground for automation, with one condition we will come to at the end.
One word on the rules: they vary a lot from one country to the next. In Singapore, for example, private homes cannot be rented for less than three consecutive months. This guide is for markets where short stays are allowed, such as Bali. Check the licences and rules where your properties are before automating anything.
The system, in three building blocks
The steps, in short
The channel manager
Messages at key milestones
Cleaning coordination
The rest is in the full guide, free
Leave your email: you receive the guide as a PDF and the diagnostic prompt that writes your agency's action plan.
- Every step in detail, ready to apply
- “The golden rule”
- What we automate, what we keep human
- The getting-started checklist (6 points)
- The Automation diagnostic prompt, to paste into your AI